TERMS & CONDITIONS

Through this website Sue Mann Artist offers a selection of her completed works via the online shop and specialist services such as drawing sessions. Sue Mann is keen to offer a professional experience and the following terms and conditions are provided for that purpose.

Terms for bespoke works and services such as commissions, projects, private group drawing sessions or artist talks, or similar, are not included here as they are dependent on individual requirements agreed in advance. 

Sue Mann reserves the right to modify the following terms and conditions at any time. Modifications will take effect as soon as they appear on this site. In the case of material changes, Sue Mann will notify you direct via the contact details you provide.

PRIVACY

Sue Mann is committed to respecting the privacy of visitors to this website and seeks to demonstrate her transparency and fulfil legal requirements to protect this privacy.

 

This website is hosted on the Wix.com platform. In line with standard practice to enable the efficient service of an online shop and booking system, Sue Mann collects and processes information via Wix, subject to their terms and conditions and privacy policy. You can choose what data this site collects and processes via the cookie options.

Where possible, Sue Mann seeks to moderate the frequency she uses information. She may contact you regarding your order or booking and on occasion, may contact you for your opinion or to send updates about Sue Mann Artist, her works and services, or similar. For these purposes she will contact you via the information you provide.

How can you withdraw your consent?

If you don’t want Sue Mann to process your data anymore, get in touch at hello@suejmann.com.

WORKS

All artworks on this site are one off, original works by Sue Mann, who ensures that text and images on this site accurately portray her works.

Copyright

All content on this website (and suejmann.co.uk) since 2014, including images of works, is the property of Sue Mann and is protected by international copyright law. Sue Mann also retains the copyright in all works sold. Reproduction of any kind, including screenshots, is strictly prohibited without prior written permission from Sue Mann. All rights reserved.

SHOP

Sue Mann is keen you are completely happy with your order. To assist with this, works on the online shop are shown framed and displayed to suggest presentation and indicate scale. In addition, Sue Mann is happy to offer advice on the best works for your space. For any queries, feel free to get in touch.

Delivery

The shop processes UK and worldwide sales and shipping. Orders are professionally packed and shipped via secure courier. UK delivery times are approximately 3 to 5 working days after notification of dispatch; worldwide shipping will take longer. 

Returns and Refunds

Every effort is made to ensure your order arrives safely and in good condition. If you receive an item that is faulty or damaged in transit, please get in touch within 14 days of receipt with proof for insurance purposes. Sue Mann will then arrange and meet expense of return of the item and activate a refund.

 

If you wish to cancel your order, you should get in touch within 14 days of receipt. You have a further 14 days to return your order. Returns should be arranged via secure courier at your expense in the original condition and packaging and a refund will be activated upon receipt of the item in resaleable condition.

DRAWING SESSIONS

All reasonable efforts are made to ensure that drawing sessions take place on the advertised date and time. If the session cannot take place, you will be notified in advance that your session has had to be rescheduled with a new session date and time. As with all drawing course sessions, a link will be sent 48 hours afterwards for those unable to join to replay the session.

Online sessions take place on Zoom and are subject to their terms and conditions and privacy policy, including their code of conduct that any child under 16 must be supervised by a parent or guardian throughout a session. Sue Mann cares about facilitating a positive online session for all and reserves the right to withdraw participants from the session for behaviour deemed inappropriate.

Cancellations

You have up to 14 days after booking your place on a drawing course to get in touch to cancel your place and be eligible for a full refund, as long as more than 7 days before the course starts. For cancellations after then, please get in touch as a partial refund may still be possible.

PAYMENTS AND REFUNDS

Secure payments on this site can be made by credit or debit card or via Paypal. No payment details are held directly by Sue Mann. This website is hosted on the Wix.com platform that uses Wix Payments to process the secure selling of products and services and your direct payment by credit or debit card will be subject to Wix terms and conditions and privacy policy. Wix Payments accepts all major credit cards, including Visa, MasterCard, AMEX, Diners and Maestro. Your use of Paypal will be subject to their terms and conditions and privacy policy. Refunds take approximately 5 business days after activation to reach your account.

CONTACT

For any queries, get in touch at hello@suejmann.com